Returns & Refund Policy
At KYROSPRO, each item is made to order. Because of this production model, we are unable to process standard retail-style returns.
Eligible Returns
We only accept returns, refunds, or replacements under the following conditions:
- Damaged item upon arrival
- Misprinted or defective product
- Incorrect item received
If any of these issues occur, please contact us within 7 days of delivery with clear photo evidence.
Non-Returnable Items
We do not accept returns or exchanges for:
- Incorrect size ordered
- Change of mind
- Customer dissatisfaction with fit or style
- Order cancellations after production begins
Sizing Responsibility
Please ensure you review all sizing charts carefully before purchasing. We are not responsible for sizing errors once an order has been placed.
Resolution Process
If your order qualifies for a return or replacement:
- We will replace the item at no additional cost, or
- Issue a refund if a replacement is not possible
Contact
If you experience any issue with your order, please reach out within the required timeframe so we can resolve it quickly and fairly.
Final Note
We stand behind the quality of every KYROSPRO product and will always work to ensure you receive your order in perfect condition.